Automate your customer support without coding.
Go live in 2 minutes.
Whether you spend too much on support or nothing at all, Support Magic is for you.
Performs like your best customer support agent
Smart Human Handoff
Reduce Ticket Volume by 90%
Support Customers in Any Lanugage
All-in-One CRM
Powered By OpenAI
one that powers your AI Chatbot.
No Code Setup in Minutes
Instant Replies, 24/7
Capture 5X More Leads On Your Site
CSAT Scoring
Still have questions?
Support Magic can work for your business.
Human Handoff
No Code Setup in Minutes
Reduce Ticket Volume by 90%
Instant Replies, 24/7
Support Customers in Any Language
Capture 5X More Leads on Your Site
All-in-One CRM
CSAT Scoring
Powered By OpenAI
Still have questions?
Go live in minutes, not weeks.
Customers love us
SupportMagic completely transformed our customer support. We automated over 80% of our tickets and saved hundreds of thousands in annual staffing costs without sacrificing quality.
Within two weeks of setup, SupportMagic was handling all our Shopify and Stripe requests automatically. It’s like having a full support team working 24/7 for a fraction of the cost.
Our AI agent on SupportMagic now resolves 90% of inquiries instantly and escalates only complex cases to humans. Response times dropped from hours to seconds—customers actually comment on how ‘human’ it feels.
Before SupportMagic, we were buried in repetitive support emails. Now, everything—returns, refunds, shipping updates—is fully automated through our backend APIs. It’s been a total game-changer for our ops.
How it all began.
We know other businesses can benefit from our creation. So we decided to make Support Magic available to the public.
Frequently Asked Questions
What is Support Magic?
Support Magic is a no-code AI chatbot platform that allows businesses to create custom AI assistants trained on their own data, such as websites or documents, without needing to write code. Support Magic automates customer support by handling routine inquiries, processing actions (like refunds or order updates), and escalating complex issues to human agents. It connects with your existing tools to streamline support workflows.
Can I customize what AI handles and what requires human intervention?
Yes, you can define specific customer intents (e.g., refunds, user management, order tracking) and choose whether AI handles them automatically or escalates them to a human.
What integrations does Support Magic offer?
We integrate with popular platforms like Gmail, Intercom, and coming soon: Stripe, Shopify, Zapier. This allows AI to pull in knowledge, communicate across channels, and take automated actions.
Can Support Magic interact with customers through multiple channels?
Yes! Our AI can respond via live chat and coming soon: email, SMS, and other communication channels, ensuring seamless customer interactions.
Do I need a separate CRM, or does SupportMagic include one?
SupportMagic includes a fully integrated CRM at no additional cost, so you don’t have to pay for a third-party CRM. However, soon we will also support integrations with your existing CRM.
Is my customer data secure?
Yes! We use end-to-end encryption, secure API connections, and comply with GDPR, and CCPA security standards to ensure your data is protected.
How much does Support Magic cost?
We offer simple, transparent pricing that scales with your needs. We offer a free plan and then base plan starts at $49/month. Plans scale based on number of messages you use per month. You can cancel at anytime from your account.
Can I cancel at any time?
Yes, you can cancel at any time from your account! No long term contracts or commitments required.
Do I need coding knowledge to set up and use Support Magic?
No! Support Magic is designed for non-technical users, with an intuitive interface that allows you to set up AI automation, workflows, and integrations without writing a single line of code.
How long does it take to set up Support Magic?
Most businesses can get started within minutes by connecting their tools and defining key customer intents. Our team also provides onboarding support for seamless integration.
What kind of support do you offer?
We provide 24/7 support via live chat, email, and our help center. Enterprise customers also get dedicated account management and onboarding assistance.